Behavioral Health

Frontdesk Associate

Work Type: Full Time

Job Summary: We are seeking a reliable, organized, and friendly Front Desk Administrator for our behavioral health organization to manage our front desk and perform a variety of administrative tasks. The successful candidate will be the first point of contact for patients and will provide exceptional customer service to individuals seeking behavioral health care services. The Front Desk Administrator will also provide support to client providers as well.



  • Greet and welcome patients in a friendly and professional manner
  • Answer and direct phone calls to appropriate personnel
  • Manage front desk emails and respond to inquiries promptly
  • Maintain an organized and tidy front desk area
  • Schedule patient appointments and maintain appointment calendar
  • Process patient payments and issue receipts for services rendered
  • Provide general administrative support as needed
  • Perform other related duties as assigned



  • High school diploma or equivalent
  • Proven experience as a front desk administrator, receptionist, or similar role in a behavioral health setting
  • Excellent communication and customer service skills with an empathetic approach
  • Proficiency in Microsoft Office Suite and ability to learn new software programs quickly
  • Strong organizational skills with attention to detail
  • Ability to multitask and prioritize responsibilities in a fast-paced environment
  • Professional demeanor and appearance
  • Availability to learn quickly and adapt to a rapidly changing work environment
  • Desire to grow with our company as we expand our services and offerings
  • Medical background highly desired, but not required

Work Happier and Enjoy:

  • Flexibility: Work life balance is very important, offices are closed evenings and weekends with early close on Friday at 2:30
  • Accountability and Transparency: Be part of team that holds each other accountable. Don't be afraid to make mistakes
  • Support: We support our employees in their careers. Work life balance is one of the most important parts of our company
  • Consistency: The team relies on everyone pulling their weight and this includes timeliness 
  • Develop Intimate Relationships: We offer a growing roster of practitioners with the goal of building long term relationships.
  • Collaboration: Be part of a team, not just another employee.  Be actively involved in the growth of the company.

Job Type: Full-time


  • PTO and Holiday Pay
  • Catered Lunches 1-3 times per week
  • Monthly team outings

Work environment:

  • In Office

Work Remotely:

  • Only during adverse weather
  • Most future opportunities offer remote work

To apply for this position, please submit your resume and cover letter. We look forward to hearing from you and discussing how you can contribute to our behavioral health private practice.

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